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Industry Gastronomy

Focus on our customers

Insights from the industry

European Court Heidelberg Partnership based on quality and expertise

Today we are delighted to announce the launch of our new series "Customers in focus" !In entertaining video interviews, we introduce some of our valued customers.

How important is coffee in their daily business, what challenges do they face and what do they appreciate about J.J. Darboven?

In the first video, Dr. Caroline von Kretschmann, Managing Partner of the family-run and traditional hotel "Europäischer Hof Heidelberg", takes us behind the scenes of her impressive hotel. The renowned 5-star superior hotel has been a loyal partner of J.J. Darboven for over 20 years .

As Hotelier of the Year 2022, she reveals, among other things, what role coffee plays for her guests, why product quality is a key factor and how she works with J.J. Darboven to meet the growing demands of her guests. You will also find out why sustainability, digitalization and individualization are becoming increasingly important in the hot beverage segment.

Be inspired by the insights of our successful customer and use these valuable suggestions for your business.

See here the
whole interview

Youtube Video Poster