Information on accessibility

Status: November 10, 2025

This information applies to the J.J, Darboven website in the state marketed as of November 10, 2025. The website is accessible under the following domains and subdomains: www.darboven.com; www.professional.darboven.com

General functions of the website

The websites under the domains www.darboven.com and www.professional.darboven.com provide users with the following general functions in particular

  • Access to information about the company J.J. Darboven (e.g. history, sustainability, brands, responsibility)

  • Presentation and description of products, brands and services including an overview of the product range and brands

  • Access to the "Darboven Professional" area (B2B customer segment) with specific services and information for professional customers

  • Selection of language or region (multilingual / country-specific content), e.g. via the international website selection function.

  • Contact options (e.g. contact form, e-mail, telephone) for general inquiries

  • Data protection and imprint information, incl. privacy policy for the respective domain. ([www.darboven.com][2])

  • Provision of documents and downloads (e.g. sustainability reports)

  • Display of current news, news or press releases

  • Other service functions such as location or brand information, filter and search functions within the website structure

Services provided by the provider

J.J. Darboven GmbH & Co KG offers the following services via its brands and business areas, to which the websites refer or for which they provide information:

  • Production and distribution of coffee, tea and cocoa specialties for end and business customers

  • Branded products such as EILLES Tee, IDEE KAFFEE, Mövenpick Kaffee, Café Intención, J.J. Darboven Classics and others.

  • Professional solutions for restaurants, hotels and commercial customers via the professional.darboven.com platform (e.g. machine concepts, coffee expertise advice, training)

  • Sustainability and procurement services, e.g. fairly traded and certified products (Rainforest Alliance, Fairtrade, organic)

  • Services and consulting for business customers, particularly in the areas of product selection, preparation systems and beverage concepts

  • Communication and sponsoring activities, for example for social projects, cultural and sports promotion

  • Provision of information and service materials (brochures, sustainability reports, brand information, recipes, specialist knowledge)

The contact for barrier-free accessibility is

J.J. Darboven GmbH & Co KG
Pinkertweg 13
22113 Hamburg

Phone: 040 / 73335 0
E-mail: info@darboven.com

Requirements, state of compliance and implementation

The website largely fulfills the requirements of the Ordinance on the Accessibility Strengthening Act (BFSG).

The following standards and guidelines have been applied:

  • Harmonized European Standard (EN) 301 549, Version 3.2.1

  • Web Content Accessibility Guidelines (WCAG), version 2.2, levels A and AA

We are constantly implementing measures to improve accessibility and the user experience with the website. This includes, for example

  • We make use of advice from digital accessibility experts.

  • The website has undergone an independent external accessibility test.

  • Employees have been and continue to be sensitized and trained on the topic of digital accessibility.

  • Accessibility requirements have been integrated into relevant internal processes (concepts, design, development and others).

  • We carry out automated and manual tests internally.

Details on accessibility

Basics

  • You can use the website with assistive technologies without loss of information.

  • The website protects your privacy. This also applies to the accessibility functions.

  • You can prove your identity or authenticate yourself on the website without barriers. There are alternatives to biometric identification/authentication.

  • Security and payment functions are accessible.

See

The website works with impaired or no vision. It requires neither vision nor color recognition. There are also alternatives to visual representation.

Font, contrasts, spacing

The font, font size and font shape have been chosen so that they are easy to read. Texts and visual content have easily recognizable contrasts. Texts are displayed with sufficient spacing between letters, lines and paragraphs.

The presentation on the website is customizable. You can use the settings in your browser and/or operating system to do this.

Alternatives to color cues

There are alternatives to color cues that are independent of color. For example, the website displays the status not only visually, but also with text. The same applies to warnings and delivery instructions.

Alternatives for non-text content

For content that does not consist of text, there are alternatives that do not require vision. For example, the website offers alternative texts for photos, symbols and graphics. Videos contain an audio track that describes important visual content (audio description).

Enlargement

You can enlarge the display of content. You can use the settings in your browser and/or operating system to do this.

Operable with keyboard

You can use and control the website with an external keyboard. This works for all areas and functions. Navigation takes place in a sensible sequence.

If you select interactive elements, such as links or buttons, using the keyboard, these are clearly highlighted (focus marking).

Support for non-visual output via screen reader / Braille display

You can operate and output all areas, content and functions of the app using the screen reader installed on your operating system. This is done either via an acoustic output or tactilely via an externally connected Braille display.

Time limits

The website only has a few areas where time is limited. If an area has a time limit, this is announced in good time. You can then extend, change or switch off the time limit.

Headings and labels

The website contains meaningful and sensibly structured headings and labels.

Links

Links are clearly recognizable and meaningfully labeled.

Auditory output

There are audio outputs in several places on the website, for example the audio description in videos. You can pause and stop these and adjust their speed and volume.

Hearing

The website works for people with impaired or no hearing. It does not require hearing ability. There are also alternatives for audio content.

Alternatives for auditory content

There are alternatives for audio content that do not require hearing ability. For example, subtitles for videos, text versions for audio files and additional visual cues for auditory signals. -> Reference to YouTube

Mobility, reach, strength

The website works with limited mobility. This also applies if you have difficulty reaching things or exerting force. You do not need these abilities to use the website.

Click areas

Click areas for interactive elements, such as links or buttons, are large and designed with sufficient spacing. This makes them easy to reach and use.

Orientation of the screen

The website works with different orientations. You can align your screen both horizontally and vertically. The display of areas, content and functions adapts automatically.

No complex or simultaneous movements

The website works without complex, path-based or simultaneous movements.

Speaking

The website works with limited or no speech. It does not require the ability to speak.

Alternatives for speech

For areas where speaking is required, there are alternatives that do not require it. For example, you can make contact not only by telephone but also in writing.

Cognitive, psychological, neurological, neurodivergent

You can use the website with limited or alternative cognitive, psychological or neurological abilities. This also applies if you identify as neurodivergent.

Clear structures

The website is clearly structured.

Headings and labels

The website contains meaningful and sensibly structured headings and labels.

Comprehensible texts

The texts on the website are easy to understand.

Fill-in aids

For frequently used fields, you can use the browser's and/or operating system's fill-in help. For example, for address or contact details.

Avoid errors

The website has been designed to help you avoid errors.

Correcting errors

The website supports you in correcting errors.

Animations

There are only a few short animations on the website. You can deactivate or stop animations via settings in the browser and/or in your operating system.

Light/flash effects

The website does not contain any light or flash effects that trigger photosensitive seizures.

The content listed below is not barrier-free

  • Graphical control elements do not have clear alternative texts throughout.

  • Form fields that refer to the user themselves do not convey the purpose of the respective field via a language-independent attribute.

  • Page areas are not fully accessible via headings, jump links or landmarks.

  • Foreign-language text sections are not marked with the corresponding language attribute.

  • Not all PDF documents and images are fully accessible.

Market Surveillance Body of the Federal States for the Accessibility of Products and Services

MLBF
c/o Ministry of Labor, Social Affairs, Health and Equality Saxony-Anhalt
P.O. Box 39 11 55
39135 Magdeburg